Data protection policy

This Policy contains the provisions applicable to this Company website. The controller and processor of users’ personal data on this website is Traflow Media N.V. (hereinafter referred to as the “Company” or “We”), whose office is located at Abraham de Veerstraat 9, Willemstad, Curacao.

The subjects of personal data are visitors to this website and/or persons using the functionality of this website (hereinafter referred to as “Users” or “You”). “Company” and “User” are collectively referred to as “Parties”, and when referred to separately, “Party”. This Policy explains how we use and protect any personal information we collect about users of this website.

We comply with the principles established by the General Data Protection Regulation (Regulation (EU) 2016/679), namely: personal data:

1. processed by us lawfully, fairly and transparently;
2. collected for specified, explicit and legitimate purposes and not further processed in a manner incompatible with those purposes (“purpose limitation”);
3. are adequate, suitable and limited to what is necessary for the purposes for which they are processed (“data minimization”);
4. are accurate and updated as necessary; all reasonable steps must be taken to ensure that personal data that is inaccurate in relation to the purposes for which it was processed is promptly deleted or corrected (“accuracy”);
5. are stored in a form that allows users to be identified for no longer than is necessary for the purposes of processing personal data; (“storage limitation”);
6. processed in a manner that ensures adequate protection of personal data, including protection against unauthorized or unlawful processing and against accidental loss, destruction or damage, using appropriate technical or organizational measures (“integrity and confidentiality”).

Personal data that is collected and processed by the Company in relation to users: first name, last name, patronymic, residential address and contact information, valid email address, place of residence, relevant payment information, login (user name). In order to identify the user, the company has the right to request a scanned copy of his passport. All data provided by you must be correct and valid. You are solely responsible for the accuracy, completeness and correctness of the data you provide. How we will use your personal information. We use your personal data to identify the user when registering on our website, to identify you for the correct execution of payments from the user to the Company and from the Company to the user. We use your payment information (such as cardholder name, credit card number and card expiration date) to provide you with services on our website. We use your personal data for the following main purposes: to provide you with our services; to maintain your account and records; to communicate with you as part of the provision of our services; to provide answers to your questions and comments; monitor the dynamics and level of use of our website, as well as the quality of our services; to determine interest in our services; to improve the quality of our services and our website; to notify you about our special offers and services that may be of interest to you; to determine your experience on our site; receive information from you, including through surveys; to resolve disputes; on the collection of fees (if there are appropriate grounds); to troubleshoot problems and errors on our website; to prevent potentially prohibited or illegal activities; to enforce our Terms and Conditions and all of our policies posted on this website.

Disclosure of your personal data.

Your personal data may be disclosed (transferred) by the Company to any of our affiliated companies or any business partners (regardless of their territorial location) for the purposes described above in this Policy. We ensure that such companies are aware of the correct processing of personal data in accordance with the General Data Protection Regulation (Regulation (EU) 2016/679) and comply with the provisions of this regulation. We and the above-mentioned companies may from time to time engage third parties to process your personal data for the purposes set out above, provided that such processing will be subject to contractual agreements in the form prescribed by law. Your personal data may also be disclosed to the relevant government, regulatory or enforcement authority where required or permitted by law.

Rights and obligations of the parties

User rights:

1. ask the Company to correct or delete the User’s personal data or provide the Company with an objection to such processing;
2. provide the Company with incomplete personal data of the User (subject to the provision of an additional statement explaining the reasons);
3. establish a restriction on data processing if one of the following conditions is met: – the accuracy of your personal data is disputed by you during the period allowing the Company to verify the accuracy of your personal data; – the processing is illegal and you oppose the deletion of personal data and instead demand a restriction on their use; – The Company no longer needs your personal data for the purposes of processing, but you need it to establish, exercise or defend your legal claims; — You objected to the processing of your personal data until the Company verified the legal basis for processing such data;
4. request and receive personal data about you (which you have provided to the Company) in a structured, commonly used and machine-readable format (by generating an appropriate request) and transfer this data to another controller without any interference from the Company;
5. receive information about whether the Company stores information about you;
6. request from the Company the exact purpose(s) of processing your personal data and information about the categories of your personal data that are processed by the Company;
7. request access to your personal data stored by the Company;
8. request the estimated period during which your personal data will be stored by the Company, and if this is not possible, the criteria according to which the period of storage of such data is determined;
9. lodge an objection with the Office of the Personal Data Protection Commissioner of Cyprus if you believe that the Company has violated applicable data protection laws against you.

User Responsibilities:

1. provide your accurate and truthful personal data in full, in accordance with the Terms posted on this website and this Policy;
2. promptly provide the Company with your updated personal data in the ways specified in the “Access, correction, deletion and deletion of data” section of this Policy if any of your personal data has been changed;
3. immediately notify the Company of the fact of unauthorized receipt of your personal data by a third party if you become aware of such a fact;
4. notify the Company of any disagreement with any of the purposes of data processing or that you wish the Company to stop processing your personal data by sending a corresponding message to support@cataffs.com. The User is fully aware that the sending by the Company of a notice of disagreement with any of the purposes of processing personal data and/or of the intention to terminate the processing of his personal data is the legal basis for the termination of any relationship between the Parties within the framework of the Terms and Conditions posted on this site. You are solely responsible for the truthfulness, accuracy and timeliness of providing your personal data to the Company.

Company Rights:

1. terminate any contractual relationship (provided for by the Terms posted on the Company’s website) with you if you do not provide your consent to the Company to process your personal data for the purposes specified in this Policy;
2. make changes to this Policy unilaterally without obtaining any prior consent to such changes from you.

Responsibilities of the Company:

1. The Company is obliged to report any correction or deletion of personal data, or restriction of processing of the User’s personal data to every third party to whom the User’s Personal Data was disclosed by the Company for any of the data processing purposes established by this Policy. unless this proves impossible or requires disproportionate efforts on the part of the Company;
2. inform you about the recipients of your personal data (third parties), if you have received a corresponding request;
3. provide you with your personal data (stored by the Company) in a structured, generally accepted and machine-readable format if you have submitted a corresponding request;
4. notify the supervisory authority about the leak of the User’s personal data no later than 72 hours after becoming aware of such a fact. If notification to the supervisory authority is not made within 72 hours, it must be accompanied by reasons for the delay.
5. immediately notify the User of the fact of a leak of his personal data if such a violation may entail a high risk for the rights and freedoms of the User. The parties also have all rights and obligations under the General Data Protection Regulation. The storage period for your personal data by the Company extends to the entire period of the relationship between the parties, provided for in the Terms posted on the Company’s website, as well as for the next three years after the termination of the relationship between the Parties (to resolve possible controversial issues). Legal protection. The company must comply with the Processing of Personal Data (Protection of Personality) Law, no. 138(I)/2001 dated 23 November 2001, as amended; with the General Data Protection Regulation (Regulation (EU) 2016/679) and the Electronic Communications Privacy Directive (Directive 2002/58/EC) as amended by Directive 2009/136/EC. Access, correction, erasure and deletion of data. If you would like to review any personal data we hold about you, or if you would like to make any changes to or delete your personal data; or if you would like to receive information about how your personal data is used by the Company, how we ensure the confidentiality of your personal data, you can submit a request. You must make such a request to the Company in writing. The request must include your name, address, and a description of the information you want to obtain, correct, or delete. The request may be sent by you by email to support@cataffs.com or by airmail to: Abraham de Veerstraat 9, postal code: 3421, Willemstad, Curacao. To maintain confidentiality, you will also need to provide proof of your identity when submitting your request. To do this, you need to attach a copy of your passport to your request.
6. We reserve the right to charge a reasonable fee for duplicate requests, requests for additional copies of the same data, and/or requests that are considered manifestly unfounded or excessive.

We may also refuse to respond to requests that we consider to be manifestly unfounded or excessive. Cookies, tags and other identifiers (“Cookies”). Cookies are text files placed on your computer or mobile device to collect standard Internet log information and user behavior information. Our website creates cookies for each session you visit.

We use cookies:

1. ensure that any choices you make on our website are properly recorded;
2. to analyze traffic on our website so that we can make appropriate improvements.
3. Please note that it is not possible to use this website without cookies. If you require more information about the Company’s use of cookies, please contact us.